Privacy Policy.

Department Six (Pty) Ltd (“Company,” “we,” or “us”)respects your privacy and is committed to protecting it through this PrivacyPolicy.

This Privacy Policy governs your access to and use of www.departmentsix.co (the “Website”),including any content, functionality, and services offered on or through theWebsite, whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on theWebsite and in email, text, or other electronic messages between you and theWebsite.

Please read this Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound by it. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

 

1. Children Under the Age of 13

Our Website is not intended for children under 13years of age. No one under age 13 may provide any information to or on theWebsite. We do not knowingly collect personal information from children under13.

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  • If you are under 13, do not use or provide any information on this Website, including registering, making purchases, using interactive or public comment features, or providing any personal information about yourself to us (name, address, telephone number, email address, or any screen name or user name).
  • If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
  • If you believe we might have any information from or about a child under 13, please contact us at hello@departmentsix.co

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Information We Collect AboutYou

When you access the Website, theCompany will learn certain information about you during your visit.

 

Information You Provide to Us

The Website provides various places for users to provide information. We collect information that users provide by:

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  • Filling out forms on the Website.
  • Communicating with us via contact forms.
  • Responding to surveys.
  • Conducting search queries on our search feature.
  • Providing comments or other feedback.
  • Providing information when ordering a product or service via the Website.

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We use this information to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

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Information We Collect ThroughAutomatic Data Collection Technology 

As you navigate through ourWebsite, we may use automatic data collection technologies (such as GoogleAnalytics) to collect certain information about your equipment, browsing actions, and patterns. This typically includes:

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  • Information about your location.
  • Traffic patterns through ourWebsite.
  • Communications between your computer and our Website.
  • Data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

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The information we collect automatically is used for statistical purposes and will not include personal information unless you voluntarily provide it. If you provide personal information, our systems may associate automatically collected information with your personal information.

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Use of Cookies and Pixels

Similar to other commercial websites, our Website utilises a standard technology called “cookies” and server logs to collect information about how our site is used.

 

Cookies:

A cookie is a small text file that includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in your web browser’s cookie folder. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

 Information gathered through cookies and server logs may include:

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  • Date and time of visits.
  • Pages viewed.
  • Time spent on our site.
  • Websites visited just before and after our own.
  • Your IP address.

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Social Media Pixels:

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to external websites in order to tailor advertising messages users see while visiting that social media platform.

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Third-Party Use of Cookies

Some content or applications on the Website (including advertisements) may be served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website.

They may associate the information they collect with your personal information or collect information about your online activities over time and across different websites and other online services.

They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, please contact the responsible provider directly.

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Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We treat these electronic communications with the same level of confidentiality that we employ with other methods of communication (online, mail, and telephone).

This also applies when you register for our Website, sign up through any of our forms using your email address, or make a purchase on this Website. For further information, see the email policies below.

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Email Policies

  • We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties and will not disclose your email address to any third parties except as allowed in the section titled “Disclosure of Your Information.”
  • All e-mails sent from our organisation will clearly state who the e-mail is from and provide clear information on how to contact the sender.
  • All e-mail messages will also contain concise information on how to remove yourself from our mailing list.
  • Users who no longer wish to receive our newsletter or promotional materials may opt out of these communications at any time by clicking on the unsubscribe link in the email.

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How and Why We CollectInformation

The Company collects your information in order to record and support your participation in the activities you select. If you register to download a resource, sign up for our newsletter, or purchase a product from us, we collect your information so we can:

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  • Track your preferences.
  • Keep you informed about the products and services you have selected to receive.
  • Provide related products and/or services.
  • As a visitor, you can engage inmost activities on our Website without providing any personal information.However, certain features (like resource downloads or registering for services)require you to provide information.

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Free Resources, Training, and Newsletters

If you are outside the European Union and opt to receive free resources or training, register for a webinar, or purchase any products, we will automatically enrol you in our free email newsletter. You can unsubscribe any time using the link at the bottom of each email or by contacting us at hello@departmentsix.co

If you are in the European Union, we will only enrol you in our free email newsletter if you affirmatively consent. You can unsubscribe at any time.

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How We Use the Information That You Provide to Us

We use personal information for purposes of:

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  • Presenting our Website and its contents to you.
  • Providing you with information, products, or services you request.
  • Notifying you about changes to our Website or any products/services offered.
  • Carrying out any contract between you and the Company
  • Providing customer service.
  • Marketing other items and services to our customers and prospective customers.

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From time to time, we may use the information you provide to us to:

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  • Make offers for products or services provided by third parties in exchange for a commission payable to us. Should you opt to take part in such promotions, the third parties will receive your information.
  • Display advertisements that are tailored to your personal characteristics, interests, and activities.

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Disclosure of Your Information

As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected automatically or through your voluntary action.

 We may disclose your personal information to:

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  • Our subsidiaries, affiliates, and service providers to provide services to you.
  • A third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
  • Any successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
  • Comply with legal requirements, if we in good faith believe that the law requires it or for the protection of our legal rights, or when compelled by a court or other governmental entity.

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How We Protect Your Information and Secure InformationTransmissions

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognised as a secure medium of communication. For this reason, we ask you not to send private information to us by email.

Some information you enter on our Website may be transmitted securely via SSL (Secure Sockets Layer). Credit card and other sensitive information is never transmitted via email.

We may use software programs to create summary statistics, track the number of visitors, determine technical design specifications, identify system performance, and monitor network traffic to help keep this service available to all users and protect against unauthorised access.

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Policy Changes

It is our policy to post any changes we make to this PrivacyPolicy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by:

  • Email to the address specified in your account, and/or
  • A notice on the Website home page.
  • The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

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Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data ProtectionRegulation (GDPR). Those rights include:

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  • Data Retention: We will retain the information you choose to provide until (a) you ask us to delete it, (b) we decide to stop using our data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs.
  • Access & Rectification: You have the right to request access to your data and the right to either rectify or erase it.
  • Restriction of Processing: You have the right to request restrictions on the processing of your data.
  • Objection & Portability: You have the right to object to the processing of your data and the right to the portability of your data.
  • Withdraw Consent: To the extent you provided consent to the processing of your personal data, you have the right to withdraw that consent at any time, without affecting lawful processing based on consent before its withdrawal.
  • Complaint: You have the right to lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.

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We only require the information that is reasonably required to enter into a contract with you. We do not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

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Department Six (Pty) Ltd welcomes your questions or comments regarding this Privacy Policy:

 

Department Six (Pty) Ltd

Second Floor, The Harrington

50 Harrington Street

Zonnebloem, 7925

Cape Town, South Africa

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Email: hello@departmentsix.co

 

Last modified: 7 January 2025

 

(Feel free to reach out if you have any questions orsuggestions to further strengthen this Privacy Policy.)